EMERGENCY MEASURES TO PREVENT THE FURTHER SPREADING OF CORONAVIRUS (SARS-CoV-2) More information

COVID-19 (SARS-CoV-2)

20 Mar

Emergency measures to prevent the further spreading of coronavirus

Dear guests!

Following recent developments linked to Covid-19, we inform you that the following now applies to all reservations for a stay between March 29 and April 19, 2020.

If we need to extend the period of these measures, we will of course notify all affected customers in due form.

  • Accommodation in the chalets operates normally until further notice, for guests who are on site and those who wish and who are able to enjoy their stay.

    The regional government of Luxembourg has decided that accommodation and hotels will remain open.

  • In order to best protect the health of our customers and employees, we have established a number of internal company rules, which we would like to inform you of in the attachment.
  • Customers who cannot travel for reasons caused by Covid-19 can cancel their stay free of charge or request a corresponding credit note for a subsequent stay up to the deposit paid.

    This is why we ask you to fill in the attached form as soon as possible and send it back to us on the following address: info@chaletspetryspa.lu
    Unfortunately, this form is essential for us to guarantee the proper management of your reservation.

  • If the government takes further action in the coming days, we will of course notify you as soon as possible and we will comply with all requirements and related decisions.

You can find more information on the current situation in Luxembourg on
https://gouvernement.lu/en/actualites/toutes_actualites.html

Hoping that we will all go through this difficult period as best we can, we remain at your entire disposal.

The Petry family

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